FAQ
Frequently asked questions
Can we change your model? Can we use a custom model?
If you want a fully custom avatar including different body and head, and which look is not customizable by the user in the avatar editor, e.g. you won't be able to change skin color, hairstyles etc., you can make a Hero Character.
How long does it take to get our designs published?
For other asset types not yet supported by Studio, time varies, but in general up to a month for custom assets. A week for a premade asset from the catalogue And a few days for just a simple logo on a t-shirt or hoodie.
I need my asset by a specific date
When submitting for publication on a specific date, submit your designs with plenty of time for review. Make sure you plan for the possibility of making revisions before your design is accepted for publication. Depending on how custom your asset is, and how many assets you have, it can take up to a month. Please discuss your deadline with the RPM team.
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